Never chase a no-show again
Reminders are the single biggest lever on whether a booking actually turns up. YourADI does the reminding for you on three channels — you choose which ones to switch on.
Three channels, different trade-offs
Every booking taken through YourADI is eligible for automated reminders on three channels: email, SMS, and WhatsApp. The three are not the same product — they cost different amounts, they have different read-rates, and they suit different kinds of students.
Email — always on, no extra cost
Email reminders are unlimited and included in your YourADI subscription. Every booking confirmation, every reminder, every receipt is sent by email automatically. There is no switch to flip on or off for email; if the student gave you an email address (which they always do at booking), they get the email.
SMS — opt-in, billed per message
SMS reminders are a separate channel you turn on from Settings → Communications. When the switch is on, your students receive their reminders as text messages to the phone number they entered at booking. SMS messages are billed individually per message sent and appear as a single line item on your monthly YourADI invoice.
SMS is the highest-read-rate of the three channels — a text message lands on a lock screen with a chime, and almost everybody reads it. It is also the most reliable channel for students who do not check email and do not use WhatsApp.
WhatsApp — opt-in, billed per message
WhatsApp reminders are a separate switch in the same settings page. When the switch is on, your students receive their reminders inside WhatsApp. WhatsApp messages are billed individually per message sent and appear on your monthly invoice the same way SMS does.
WhatsApp is increasingly the channel young learners actually check — if your student book is mostly first-time drivers in their late teens or early twenties, WhatsApp is worth turning on.
How to set it up
- Open Settings → Communications from your dashboard.
- Email reminders are already on — nothing to do there.
- Decide whether you want SMS reminders, and flip the SMS switch on if you do.
- Decide whether you want WhatsApp reminders, and flip the WhatsApp switch on if you do.
- Send a test message on any channel you turned on. The test goes to your own phone or inbox so you can see what your students will receive. Adjust the timing or wording from the same settings page if anything needs tweaking.
Review requests, separately
Reminders for upcoming lessons and review requests after a lesson are different products on the platform. The same Settings → Communications page also has a section for automated review requests, with its own channel choice. Review requests follow the same cost model: email is free; SMS or WhatsApp are billed per message if you choose them as the channel.
Common questions
Can I see what was sent to which student?
Yes. The Messages section of the dashboard shows every reminder, confirmation, and review request, with the channel it went out on and whether it was delivered.
What about students who haven't agreed to receive SMS?
Students agree to communication on the channels they give you at booking — if they give you a phone number, they have agreed to receive booking-related messages on that number. If a student asks you to stop, turn off the SMS channel for that student from their record.
Can the SMS and WhatsApp bill catch me out?
The settings page shows you an estimate of your monthly spend on whichever channels you have turned on, based on your current usage. If the estimate climbs faster than you expected, just turn the channel off or reduce the reminders that go out on it.
Keep going
Unlimited email reminders, included as standard.
€20 per instructor per month, locked for five years. SMS and WhatsApp are billed per message sent so you only pay for what you actually use.