Get paid before the lesson even starts

The old way costs you money you don't see

Pay-on-the-day sounds simple until you total up the lessons that never happened. The student who texted that morning to push it back a week. The pre-test booking that became a no-show. The two-hour rural that turned into a one-hour town because they forgot the cash. Each one is a slot you blocked, fuel you burned, and revenue you never saw.

YourADI flips the order. The student's card is charged the moment they confirm the booking on your storefront, before you have committed anything other than the time you had already advertised as free. Your week is paid for by Friday of the week before.

How payment works on a booking

Every booking that goes through your storefront ends on a payment step. The student enters their card details inside the booking flow itself, and the charge is taken straight away. Once it clears, the booking is confirmed (or held as provisional for you to approve, depending on your auto-confirm setting), the student gets an emailed receipt, and a record lands in your dashboard.

For one-off charges that do not fit a normal booking — a student you taught off-platform who wants to settle up, a material cost, a test-day fee, anything ad-hoc — you can send a payment link from the dashboard instead. The student opens the link, taps in their card, and the money lands the same way it would for a booking.

Your cancellation policy is the safety net

Card payments do most of the work, but cancellations are where instructors usually lose money. The cancellation policy on your account decides what happens when a student needs to cancel or move a lesson. It lives in Settings → Cancellation.

You choose between two patterns:

• Lesson credit — cancellations within your notice window keep the money as a credit on the student's account, which they can put against a future booking with you. Nothing leaves your hands, the student still has the value of what they paid, and you keep the option to rebook them on a date that suits.
• Card refund — cancellations outside your notice window are refunded to the original card; inside the window, the lesson is non-refundable. The trade-off is the cleanest from the student's point of view but gives you the least flexibility on rebooking.

You also set the cancellation window in hours (for example, 24 hours' notice). Whatever you set is written into the confirmation the student receives at booking, so there is never a dispute about what the rules were.

Where the money goes

Card payments collected through YourADI land in the bank account you connect during setup, on the schedule your card processor uses for instructor payouts.

You can see every payment, refund and credit movement on the relevant student's billing tab and on the main billing page in the dashboard.

Common questions

What if a student does not have a card?

The storefront booking flow requires a card. For students who genuinely cannot pay by card, take the booking through the dashboard as a manual booking and arrange payment outside the platform — just be aware that anything taken off platform is on you to track separately.

What if I want to charge a discounted rate for one student?

Lesson prices on the storefront come from your catalogue and apply to every student equally. For one-off discounts, create the booking manually from the dashboard and use a payment link for whatever you actually want to charge.

Can a student dispute a charge?

Card networks always allow chargebacks; that is not specific to YourADI. Your cancellation policy — written into every booking confirmation — is the documentation you point to if a dispute arises. Keep your policy clear and stick to it.